Q&A

Our Guarantee

We strongly believe we have some oft the most trending products in the world. The most important for us is to make sure your are 100% satisfied with your purchase.

Buying goods online can be a daunting task, but we want to let you know that there is absolutely zero risk in purchasing something and trying it out.

If you don't like it, don't hesitate to contact us, we'll make it right! We have a 24/7 email support. Please contact us if you need assistance.

 

When will my order ship?

We are proud to offer free shipping on all orders.

Orders are processed within 1-3 business days. After your order is processed you should receive your tracking number/ information right away!

Standard international shipping: 5-15 business days. In peak periods please allow for up to 15+ business days. 

All shipping times exclude custom/ clearance delays

 

What is the return policy for items purchased on trendscloud? 

We have extended our returns window to 30 days. This means you can now return all purchases up to 30 days from the date you receive them.
 
For more information check our refund policy: https://www.trends-cloud.com/pages/refund-policy